Key Contacts

There are a number of teams at ELEXON which have public facing roles. If you do not find the contact information for the team you require, please contact the Communications Team.

ELEXON reception

• 020 7380 4100
• Fax 0207 380 4050
• 350 Euston Rd, London, NW1 3AW

BSC Service Desk

• 0870 010 6950
• bscservicedesk@cgi.com

The Service Desk is open 24 hours a day, 7 days a week, and handles queries about ELEXON systems and services

• More about Severity Response Levels

Press Enquiries

For media and press enquiries, please contact Kate Norton, Head of Communications

• 020 7380 4105
• Kate.Norton@elexon.co.uk

ELEXON teams

• BSC Admin
• Change Team
• Customer Operations (OSMs)
• Design authority
• Disputes – disputes@elexon.co.uk
• EMR – contact@emrsettlement.co.uk
• Market analysis
• Metering – metering@elexon.co.uk
• Settle Operations
• Procurement and Supply Chain Management

The Executive

Biographies of ELEXON Directors (The Executive)

• Mark Bygraves – CEO
• David Osborne – Director of Strategic Projects
• Nigel Perdue – Director of BSC Operations
• Peter Stanley – Director of Design and Delivery
• Nigel Smith – Chief Financial Officer